To keep this service as reasonably priced as possible we have outlined a number of common questions below. This saves us repeating the same answers in emails and needing to increase our number of staff and as such our cost to you.
If the question you would like to know is not answered in the Q & A below please use the comments box at the Botton of this page to ask your question.
Q: Can I get a TIE Card without being in Spain, by POA for example?
A: No, you must have a fixed address in Spain and be able to attend the appointments, show your passport and give your finger prints at the police station to obtain a TIE Card.
Q: Is it still possible to get the old green residency card instead of the new TIE Card?
A: No, as of the 1st July 2020 the Spanish government withdrew the green residency card system from UK passport holders and replaced this with the new TIE Card for Uk passport holders.
Q: I already have a green residency card/A4 Green residency certificate. Do I need to apply for a TIE?
A: The Spanish government have said if you already have the green residency card or green A4 paper document you are not currently obliged by law to upgrade to a TIE Card. However you are welcome to do so at your pleasure.
The process for updating your old green card to a new TIE card is simple and involves a visit to the police station to give your finger prints and one more to collect the card once its made.
Q: What is the benefits of upgrading my old green card/green a4 paper residency certificate to a TIE Card?
A: Your rights remain the same if you choose to upgrade to a TIE Card or stay with your old Green residency card/document. However, the new card is far superior to the old green card which was just a credit card sized piece of paper. The new card is a Plastic biometric card and much more durable and can be used as official ID as it has your photo on it.
Q: I already have a white NIE A4 certificate. Does this help my application?
A: If you already have a White NIE Number certificate this neither helps nor hinders your application. If you don’t already have a NIE Number you will be issued one during your TIE Application. Otherwise they will just use your original NIE Number on your TIE Card.
Q: What is the total cost of the police Tax? Do I have to pay there form 790 tax twice?
A: there total tax payable to the police for the card is 12.00 euros. You pay this once and use the form twice. The police will give it back to you at your first appointment and take it from you on your second.
Q: Why is your price advertised in Pound Stirling and not Euros when this is a Spanish service?
A: As every customer of this service is from the UK or a UK passport holder we have advertised our price in Pound Stirling to make it clear what the price is no matter what the exchange rate at the time.
Q: Can I have one appointment for my whole family? Do I have to pay for each person?
A: Each police appointment is for 1 person only. The police will not under any circumstances no matter how nicely you aak them see more than 1 person per appointment. Each applicant needs their own booking appointment, own paperwork and own tax payment.
Q: Do children need a TIE Card?
A: Yes, everyone in your family wanting to stay in Spain for more than 90 days after Brexit will require a TIE Card by 31st December 2020. There its no upper or lower age limit and as such a baby would also need a card.
Q: Can I do a fly in appointment like your sister service does for the NIE Number?
A: We are not offering a fly in service for the TIE as getting the appointments is much more complicated. You need to be living in Spain to use this service.
Q: Ive lost my green Residency card/A4 residency document. What should I do?
A: If you are wanting to upgrade from the old green residency card/A4 residency document to the new TIE Card but have lost the card/document you will need to make a report of this at the police station. You will need a police report and an unto date Padron certificate on the date of your appointment.
Q: I can’t remember if I ever had a green residency card/certificate or not. What can I do?
A: If you can not remember if you had a Green residency card/Green residency document you will need to take from scratch. If the police can find an old residency under your name that will be used but if not you will be treated as a new application and be required to meet the TIE Card application criteria.
Q: I see that if I am going to apply for the TIE using the self supporting option (private health care in place plus proof of funds in the bank) I must pay for my Private health insurance 1 year upfront. Why is this? Why can I not pay monthly?
If you are applying for the TIE Card and do not have work in Spain you will need to show you can support your self and not be a burden on the Spanish health and benefits system. For this you must have private health insurance in place.
This must be paid 1 year upfront. This was brought in as people were canceling the policy the day after obtaining residency and then becoming a burden on the health system. Unfortunately there is no way around this and this policy is being rigorously enforced by the police.
Q: Why do I need a photo copy of every page of my passport? even the blank pages?
A: we agree this is somewhat strange, but this is what some police stations are asking for and as such you need to photo copy every page.
Q: Do I need to print my TIE CARD application forms in colour?
A: No, you can printed either in black and white or colour the option is yours.
Q: Can I attend my TIE CARD appointments at my local police station?
A: Each area is currently operating differently. In Alicante and Barcelona the system is centralised to one main police station in. the province, where as Malaga you can attend your nearest national police station. We will ensure we will get you in to your nearest police station/forginers office for your appointments.
Q: I have recently got my new TIE Card and I’ve already lost it, What can I do?
A: In this case you will need a new appointment at the police station, new application forms and repayment of the TIE Card tax. Please contact us if you need help with this.
Q: Do children have to attend the appointment or can I go on their behalf?
A: Children do not have to attend either appointment 1 or 3 but must attend the second appointment at the police station as they are still required to provide finger prints for the Biometric card.
Q: How can I get a S1 form from thew NHS in the UK if I live in Spain?
A: If you are 65 or over and require a NHS S1 form you can call: +44 (0)191 218 1999
Monday to Friday, 8am to 6pm, Saturday, 9am to 3pm and it will be sent to you’re Spanish address.
Q: I need to obtain private health insurance, do you recommend a provider and how do I know which policy is suitable?
A: For information and a quote for private health insurance which meets the requirements for the TIE Card please call: Ana Pérez Soler from Assa on 965 786 969 or email: firstname.lastname@example.org
Please quote TIE CARD SPAIN website to ensure they set you up with the correct policy.
Q: why do I need a photo copy of every page of my passport? it seems a crazy waste of time to photocopy blank pages..
A: We also don’t currently reason why the Spanish police require a photo copy of every page of your passport but this is what is currently being asked for so we recommend providing the photocopies to ensure your appoint is as smooth as possible.